INFO

Returns

You can return most new, unopened items within 14 days of delivery for a full refund or exchange.
To initiate a return, please email us at zya.atencion@gmail.com with your order number and reason for return. We will provide instructions for returning the item.

Return Addresses

• EU / International customers: Return items to our warehouse in Málaga, Spain.

Conditions

Items must be unused and in original packaging.

Customers are responsible for return shipping costs unless the product is defective or incorrect.

Refunds

Customers are responsible for shipping costs unless the item is defective or incorrect. Refunds will be issued to the original payment method within 7 business days after receiving and inspecting the returned item.

Non-Returnable Items

Certain items such as perishable goods, personalized products, and digital downloads cannot be returned.